FAQs
how long will it take to get my order?
all of our apparel is made to order - we require 4 weeks from the date of purchase to lovingly hand make your item(s), in our sheffield studio.
items for preorder will state it's estimated delivery in the description.
u.k. parcels should arrive within 2-4 working days. international parcels can take anywhere between a few days and a few weeks to arrive.
you’ll be able to track your parcel throughout its entire journey with the tracking link sent via email.
what is your returns policy?
we intentionally make our items, so we'd really appreciate if you intentionally buy.
we hope you never need to return an item — we want you to love every piece you buy! because of the made to order nature of honky cat, our budget is very modest and returns are not encouraged.
you may be eligible for a refund if your item(s):
꩜ arrive damaged
꩜ are not as advertised
꩜ arrive incorrectly manufactured
you may not be eligible for a refund if:
꩜ you no longer want the item/s
꩜ you are experiencing fit issues despite the item(s) being as advertised
꩜ you have damaged the item(s)
꩜ your parcel was not delivered to you due to your error e.g. providing the wrong address, missing delivery attempts/failing to retrieve from delivery centre. you will be subject to paying a charge for redelivery.
꩜ you don’t want to wait any longer for your item(s)
in the case of a return, it will always be the customer’s responsibility to safely post items back to the studio. this cost is not worked into the price of our garments and must be covered by you.
do you ship to my country?
we ship everywhere that royal mail is able to provide to (almost every country).